Others
Yes, you can. For product quality problems, we will bear the shipping cost for you. For personal reasons, if the hair system is worn or altered(including but not limited to styling, washing hair, cutting the bottom of the net), product cannot be returned. If the hair system hasn’t changed at all, you can return the product but you need to bear the return costs.
No hair system is both natural and durable. You can’t have both. You must choose which is most important to you, because the most natural one is also the least durable.
About Services
Yes ,we can. Please send us your hair materials and order specification by contacting us at sales@superhairsystem.com.
Yes, we can duplicate hair systems according to your specific requirements. Email us at sales@superhairsystem.com
About Payment
We can receive credit and debit cards, wire transfer, Western Union and PayPal.
Please contact our customer services sales@superhairsystem.com. We’ll sort it out for you immediately.
About Ordering
For stock orders, you can cancel orders before your product has not been sent out. Once your product has been sent out, the order can not be cancelled, but you can return the products after receiving them.
For custom orders, if production has not begun, we will return the full cost of your order. Once production has started, you will need to pay for the labor and material costs of the hair systems.
For stock orders, you can change information before your product has not been sent out. For custom orders, if your order has not been put into production, you can change.
About Shipping
Before delivery, you can contact customer service to change the shipping address. If the package has already been sent via fedex or UPS, we can help you request re-routing, but you may have to pay an additional fee.
Yes, we ship all over the world.
Of course , we offer.
We ship by DHL, FedEx, TNT, and UPS and other express or postal services.
If you place an order on weekdays and don’t have other additional requirements, we can deliver stock hairpieces in 2 days, and ship 5-7 days to your country.
For custom orders, production time will vary from 4-12 weeks based on different types of knots or bases.